Team Manager - Safer Accomodation

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Team Manager – Safer Accommodation & Response to Complexity (R2C)
Location: Nottingham - Women’s Aid premises, including co-location with statutory partners and community settings
Hours: 30 hours per week
Contract: 6 month temporary to Permanent
Salary: ?25,855.14

About the Role
We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services.
This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs.
This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors.

Key Responsibilities
Service Management & Delivery

• Lead the delivery of high-quality, survivor-focused services across varying risk levels
• Ensure compliance with contracts, policies, and national standards
• Oversee risk management and safeguarding practices for both survivors and staff
• Contribute to service development aligned with strategic priorities

Team Leadership & Development

• Line manage and support Survivor Advocacy Support Workers
• Lead recruitment, supervision, and performance management
• Facilitate team meetings, case reviews, and reflective practice
• Foster a positive, inclusive, and high-performing team culture

Strategic & Partnership Working

• Build strong relationships with statutory and community partners
• Represent the service at multi-agency forums
• Contribute to service design, development, and future funding opportunities
• Promote accessibility and engagement with underrepresented communities

Monitoring, Quality & Compliance

• Oversee data collection, reporting, and service evaluation
• Lead on audits and quality assurance processes
• Ensure GDPR and data protection compliance across the team

Health, Safety & Safeguarding

• Act as Health and Safety lead for the service
• Ensure adherence to safeguarding, equality, and diversity policies
• Maintain up-to-date knowledge of legislation and best practice

About You
We are looking for a confident and compassionate leader with:
Experience

• Managing teams within domestic abuse or voluntary sector services
• Supporting survivors with complex needs and crisis intervention
• Safeguarding, risk assessment (e.g. DASH), and case management
• Multi-agency working and advocacy
• Working with marginalised and minoritised communities

Knowledge

• Strong understanding of domestic abuse, housing, welfare, and safeguarding
• Familiarity with MARAC processes and trauma-informed practice
• Awareness of systemic barriers faced by diverse communities
• Understanding of quality assurance and contract compliance

Skills

• Strong leadership and team development capability
• Excellent communication, organisational, and report-writing skills
• Ability to manage competing priorities and complex service delivery
• Empathetic, non-judgemental, and survivor-focused approach

Qualifications

• Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience
• Willingness to undertake further training if required

Additional Information

• This role is subject to a 6-month probation period
• Enhanced DBS check required
• You must be able to travel across service locations
• This post is open to women only under the Equality Act 2010, Schedule 9, Part 1

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a “Refer A Friend” bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.